NetGuard



Some businesses just love hot technology. Sometimes they even need it. But research shows that most small and medium enterprises simply want robust, cost-effective IT systems that work.  As IT has become ever more important to the day-to-day running of business, so IT issues have become the factor that causes most trouble. For the almost 60 per cent of SMEs with no dedicated IT staff it’s no surprise that more and more companies are turning to specialists like P1 to run their IT.  Of course, all IT companies are not the same.

Working with P1 as your IT partner is a truly different experience.

From the outset we’ll invest exceptional amounts of time and energy to understand what makes your business tick and how everyday problems affect the performance of your people.  It is a different approach to IT support that puts your business and your people at the centre of everything we do.

Our people?  We’ve built a team of qualified and experienced individuals with strong interpersonal skills and deep technical knowledge.
 
They work within a culture where success is measured by client satisfaction and are motivated to give you the best advice and solve your problems fast.  You can totally trust us to keep your IT working and ensure your people stay productive.

We’re a breath of fresh air. Try us—you will be amazed how much better your business will perform. 

NetGuard is the best IT support you'll ever experience.  It is designed for businesses and organisations who typically have between 10 and 100 PCs and either no dedicated IT staff or just one or two who generally co-ordinate IT suppliers and manage activity.  Among our clients are transport firms, manufacturers, charities, financial advisers, mortgage intermediaries and the public sector.

And although NetGuard is an all-inclusive IT support package, that doesn’t mean it’s impersonal. The P1 team takes a keen personal and professional interest, whether we’re solving the smallest support incident or delivering the largest project.

We also work hard to prevent failures. Just like cars, PCs, servers and systems eventually go wrong if you don’t maintain them. We ensure peak performance by running regular maintenance processes and by meeting end-users in their workplaces to ensure we fully understand their needs.

When a high-priority problem crops up, though, we’ll respond within 15 minutes. There’s a single phone number for all calls and there are no limits on how many calls you can make. We also deal with third-party application and communications providers on your behalf. Better still, you simply pay a fixed annual fee with no extras or expenses for site visits.

With NetGuard, you can concentrate on running your business. We’ll worry about your IT.  Based just two hours from London we can offer the highest quality service backed by enormouse technical knowlege often at around 60% of the typical London cost.

NetGuard gives the following benefits:

• Reduced IT spend

• Improve the quality and responsiveness of IT support to your business

• A ccess a wide range of consulting knowledge and technical skills 

• Focus your time and energy on your core competencies and business opportunities

• Increase employee morale

• Improve levels of customer service

 

To discuss our NetGuard service further please call 0845 644 3750 now, or use the Call Back feature at the top of the page.

If you are based in Norwich, Norfolk or East Anglia then we should be your first choice for IT support.

Highjump is the commitment we apply to the range of IT Services across the business. So whether it’s Helpdesk, AppGuard or Custom Development we can be sure that we are delivering a truly excellent service. Click the link above to find out more. 

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P1 Services

IT Support and Managed Services

Our fixed price IT support packages allow you to focus your time and energy on your core strengths and business opportunities. We can complement your in-house team or simply be your IT department.  Either way, we'll make sure your technology keeps on working, whatever your organisation's size and IT capability.

Web Design, Development and SharePoint

Need a web site, an intranet or even an enterprise application?  We build highly creative, easy to use and technically outstanding solutions fast.  We're Norfolk's leading .NET and SharePoint developers and have the most experienced development team in the region.

Infrastructure Design & Optimisation

If you're not consolidating servers then you should be.  Hyper-V, VMWare and Xen all offer significant opportunities to save money and reduce your carbon footprint.  You'll be surprised by the increased resilience and flexiblity that comes from your investment.

IP Telephony and Unified Communications

The latest IP phone systems are inherently flexible
and can offer integration with voicemail, email,
instant messaging and SMS.  You really need one. 
We can advise on all the possibilities and ensure you select the right solution for your business.